Privacy Policy

1. Introduction

Compliq (Pty) Ltd trading as Compliqq (“Compliqq”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African laws.

This Privacy Policy explains how we approach personal information when you visit our website, interact with our content, or engage with us. We follow a privacy-first and data-minimisation approach, meaning we limit the collection and use of personal information to what is necessary and lawful.

At present, our website primarily serves to showcase our knowledge, explain our services, and provide information about how we offer compliance and Employer of Record (EOR) support. We do not actively collect personal information through this website.

2. Who we are

Responsible Party:
Compliq (Pty) Ltd trading as Compliqq

Country of operation:
Republic of South Africa

Nature of business:
Compliqq provides compliance-focused knowledge, advisory insights, and support services, including Employer of Record (EOR)-related guidance and assistance.

Contact details:
Email: info@compliqq.com

For purposes of POPIA, Compliq (Pty) Ltd trading as Compliqq is the responsible party in respect of any personal information processed through this website or through direct communication with us.

3. Personal information we collect

Compliqq does not currently collect personal information through this website.

Visitors may browse our website, view our content, and learn about our services without providing any personal information.

Where personal information is provided to us voluntarily and directly (for example, by contacting us via email), such information may include:

  • Name and surname

  • Email address

  • Any personal information contained in the content of the communication

We do not require users to create accounts, submit forms, or provide personal information in order to access the website or its content at this time.

4. How we collect personal information

Compliqq collects personal information only where it is provided voluntarily and directly by an individual.

This may occur when a person:

  • Contacts us via email; or

  • Communicates with us directly for enquiries or information.

We do not collect personal information automatically through this website, and we do not use contact forms, user accounts, or automated data collection mechanisms at this time.

5. Why we collect personal information

Where personal information is provided to us, Compliqq processes such information only for the following purposes:

  • To respond to enquiries or communications initiated by an individual;

  • To provide information about our services or areas of expertise where requested;

  • To maintain appropriate records of communications; and

  • To comply with applicable legal or regulatory obligations, where required.

We do not collect or process personal information for marketing, profiling, or automated decision-making purposes.

6. Lawful basis for processing personal information

Compliqq processes personal information only where there is a lawful basis to do so in accordance with POPIA.

Depending on the circumstances, the lawful basis for processing may include:

  • Consent, where an individual voluntarily provides personal information by contacting us;

  • Performance of a contract or steps taken at the request of an individual prior to entering into a contract;

  • Legitimate interests, limited to responding to enquiries, maintaining communications, and operating our business responsibly; and

  • Compliance with a legal obligation, where processing is required by applicable law.

Personal information is processed only to the extent necessary for the specific purpose for which it was collected.

7. Sharing of personal information

Compliqq does not sell, rent, or trade personal information to third parties.

Personal information may be shared only in limited circumstances, including:

  • Where it is necessary to respond to an enquiry or communication initiated by an individual;

  • Where sharing is required to comply with a legal or regulatory obligation; or

  • Where it is necessary to protect our rights, property, or safety, or that of others.

We do not share personal information with third-party service providers for marketing, analytics, or advertising purposes.

8. Cross-border transfers of personal information

Compliqq is based in South Africa and does not intentionally transfer personal information outside of South Africa in the ordinary course of operating this website.

However, limited cross-border processing may occur where personal information is contained in email communications or where website infrastructure or service providers are hosted outside South Africa.

Where any cross-border transfer of personal information takes place, Compliqq takes reasonable steps to ensure that such transfer is subject to appropriate safeguards and that the level of protection afforded to the personal information is substantially similar to that required under POPIA.

9. Retention of personal information

Compliqq retains personal information only for as long as it is necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by law.

Personal information provided through direct communication (such as email correspondence) is retained only for so long as it remains relevant to the enquiry, communication, or legal obligation, and is thereafter securely deleted or anonymised where appropriate.

We do not retain personal information for indefinite or unspecified periods.

10. Security safeguards

Compliqq takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, disclosure, alteration, or destruction.

These measures include, where appropriate:

  • Limiting access to personal information to authorised persons only;

  • Using secure communication channels and devices;

  • Taking reasonable steps to ensure that any service providers or platforms used to process personal information maintain appropriate security standards; and

  • Regularly reviewing our information handling practices to ensure ongoing protection.

While no method of electronic storage or transmission is completely secure, Compliqq is committed to maintaining appropriate safeguards that are proportionate to the nature and volume of personal information processed.

11. Your rights under POPIA

As a data subject, you have certain rights in terms of POPIA in relation to your personal information. These rights include the right to:

  • Request confirmation of whether Compliqq holds personal information about you;

  • Request access to personal information held about you;

  • Request correction of inaccurate, incomplete, or outdated personal information;

  • Request deletion or destruction of personal information where it is no longer lawfully required;

  • Object to the processing of personal information in certain circumstances; and

  • Withdraw consent, where processing is based on consent.

Requests relating to personal information may be submitted using the contact details set out below. We may require reasonable proof of identity before processing such requests.

You also have the right to lodge a complaint with the Information Regulator of South Africa if you believe that your personal information has been processed unlawfully.

12. Complaints

If you have any questions, concerns, or complaints regarding the processing of your personal information by Compliqq, you are encouraged to contact us first using the contact details set out below. We will make reasonable efforts to investigate and address any complaint promptly and fairly.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator of South Africa, which is responsible for enforcing compliance with POPIA.

13. Changes to this Privacy Policy

Compliqq may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the way in which we operate.

Any changes will be published on this page, and the updated version will apply from the date of publication. You are encouraged to review this Privacy Policy periodically to remain informed about how we protect personal information.

14. Contact details

If you have any questions about this Privacy Policy or about how Compliqq processes personal information, you may contact us at:

Compliq (Pty) Ltd trading as Compliqq
Email: info@compliqq.com
Country: South Africa